H&W Biotech Oy<\/strong><\/p>\n Last updated: 3 November 2026<\/strong><\/p>\n H&W Biotech Oy (“H&W”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data in accordance with the European Union General Data Protection Regulation (GDPR) and applicable Finnish data protection legislation.<\/p>\n This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website, contact us, make an enquiry, or use our products and services.<\/p>\n H&W Biotech Oy<\/strong><\/p>\n Address: Tekniikantie 12, 02150 Espoo, Finland<\/p>\n Email: info@healthwing.fi<\/a><\/p>\n Website: https:\/\/healthwing.fi<\/a><\/p>\n H&W Biotech Oy is responsible for the personal data processing described in this Privacy Policy.<\/p>\n Depending on your interaction with us, we may collect:<\/p>\n Contact information:<\/strong> Name, company name, email address, telephone number, and preferred contact method.<\/p>\n<\/li>\n Communication information:<\/strong> Enquiries, messages, quotation requests, and related correspondence.<\/p>\n<\/li>\n Customer information:<\/strong> Customer account details, orders, billing and delivery information, and transaction records, where applicable.<\/p>\n<\/li>\n Technical information:<\/strong> IP address, browser and device information, cookies, and website usage information.<\/p>\n<\/li>\n<\/ul>\n We collect personal data that you provide voluntarily, as well as certain technical information generated when you use our website.<\/p>\n Please do not include sensitive personal information, such as medical or health information, in our general contact form.<\/p>\n When you contact H&W Biotech Oy through our website, email, telephone, or other communication channels, we receive and may store the personal information you provide.<\/p>\n By submitting a contact form on our website, you acknowledge that H&W Biotech Oy will receive and process your contact information to respond to your enquiry and follow up on related business matters, as described in this Privacy Policy.<\/strong><\/p>\n We may use your contact information to:<\/p>\n Respond to questions and enquiries.<\/p>\n<\/li>\n Provide requested product or service information.<\/p>\n<\/li>\n Prepare and send quotations.<\/p>\n<\/li>\n Communicate about products or services relevant to your enquiry.<\/p>\n<\/li>\n Follow up on related business opportunities and discussions.<\/p>\n<\/li>\n Maintain records of relevant business correspondence.<\/p>\n<\/li>\n<\/ul>\n We may contact you by email or telephone, taking into account your indicated contact preferences.<\/p>\n Submitting an enquiry does not automatically subscribe you to unrelated marketing newsletters or promotional communications.<\/p>\n Providing information through our contact form is voluntary. However, without sufficient contact details, we may be unable to respond to your enquiry.<\/p>\n We process personal data for the following purposes and under the following GDPR legal bases:<\/p>\n Legitimate interests \u2014 Article 6(1)(f)<\/strong><\/p>\n To respond to enquiries, maintain relevant business communication, follow up on customer requests, manage business relationships, and protect our website and systems.<\/p>\n Our legitimate interests are balanced against the rights and freedoms of individuals.<\/p>\n Contractual necessity \u2014 Article 6(1)(b)<\/strong><\/p>\n To take steps requested by an individual before entering into a contract, or to perform a contract with that individual, where applicable.<\/p>\n Legal obligations \u2014 Article 6(1)(c)<\/strong><\/p>\n To comply with applicable legal requirements, including accounting and taxation obligations.<\/p>\n Consent \u2014 Article 6(1)(a)<\/strong><\/p>\n Where required, for activities such as certain direct marketing communications and the use of non-essential cookies.<\/p>\n Where processing is based on consent, you may withdraw it at any time without affecting processing lawfully carried out before withdrawal.<\/p>\n We may communicate with existing and potential customers regarding their enquiries, quotations, orders, and related business matters.<\/p>\n Direct marketing communications are sent only where permitted under applicable data protection and electronic communications laws, including where valid consent is required.<\/p>\n Submitting a contact form does not, by itself, constitute consent to receive unrelated marketing messages.<\/p>\n You may object to direct marketing at any time by contacting info@healthwing.fi<\/a> or using an unsubscribe method provided in a marketing message.<\/p>\n We may share personal data with authorised personnel and service providers where necessary for business operations, including:<\/p>\n Website hosting and IT service providers.<\/p>\n<\/li>\n Email and communication service providers.<\/p>\n<\/li>\n Customer relationship management and business software providers.<\/p>\n<\/li>\n Payment, delivery, and accounting service providers, where applicable.<\/p>\n<\/li>\n Professional advisers and public authorities where necessary or legally required.<\/p>\n<\/li>\n<\/ul>\n Service providers acting on our behalf must process personal data in accordance with applicable data protection requirements.<\/p>\n Where personal data is transferred outside the European Economic Area (EEA), we use an appropriate legal transfer mechanism, such as a European Commission adequacy decision or Standard Contractual Clauses, together with additional safeguards where required.<\/p>\n You may contact us for information about applicable transfer safeguards.<\/p>\n We retain personal data only for as long as necessary for the purposes for which it was collected.<\/p>\n Contact information and correspondence may be retained while an enquiry or business relationship remains active and for a reasonable period afterwards to manage relevant follow-up.<\/p>\n For enquiries that do not result in an ongoing business relationship, our standard retention period is up to 24 months after the last substantive communication, unless a longer period is justified by legal obligations or a documented legitimate need.<\/p>\n Customer, contractual, and financial records may be retained for longer where required by applicable law or necessary for the establishment, exercise, or defence of legal claims.<\/p>\n We delete or anonymise personal data when it is no longer required.<\/p>\n Our website uses cookies and similar technologies to provide essential website functionality, maintain security, and, where enabled, analyse website usage.<\/p>\n Strictly necessary cookies may be used without consent where permitted by law.<\/p>\n We request consent before using non-essential cookies where consent is legally required.<\/p>\n Visitors can manage or withdraw cookie consent through the cookie preference controls available on our website.<\/p>\n Additional information about individual cookies and their purposes is provided through our cookie information and preference controls.<\/p>\n Subject to applicable legal conditions, you have the right to:<\/p>\n Request access to your personal data.<\/p>\n<\/li>\n Request correction of inaccurate or incomplete data.<\/p>\n<\/li>\n Request deletion of your personal data.<\/p>\n<\/li>\n Request restriction of processing.<\/p>\n<\/li>\n Object to processing based on legitimate interests.<\/p>\n<\/li>\n Request data portability where applicable.<\/p>\n<\/li>\n Withdraw consent where processing is based on consent.<\/p>\n<\/li>\n Object to the processing of your personal data for direct marketing at any time.<\/p>\n<\/li>\n<\/ul>\n To exercise your rights, please contact info@healthwing.fi<\/strong><\/a>.<\/p>\n We normally respond within one month, subject to extensions permitted by the GDPR.<\/p>\n You also have the right to lodge a complaint with the Finnish Office of the Data Protection Ombudsman:<\/p>\n https:\/\/tietosuoja.fi\/en\/home<\/a><\/p>\n We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, alteration, disclosure, and misuse.<\/p>\n Access to personal data is limited to authorised personnel and service providers who require it for legitimate business purposes.<\/p>\n Our website and general business enquiry services are not specifically directed at children.<\/p>\n We do not intentionally solicit children’s personal information through our general contact forms.<\/p>\n If you believe that a child has provided personal data inappropriately, please contact us.<\/p>\n We may update this Privacy Policy to reflect changes in our operations, services, or legal obligations.<\/p>\n The latest version will be published on our website with the updated date.<\/p>\n For questions about this Privacy Policy, personal data processing, or your GDPR rights, please contact:<\/p>\n H&W Biotech Oy<\/strong><\/p>\n Tekniikantie 12, 02150 Espoo, Finland<\/p>\n1. Data Controller<\/h2>\n
2. Personal Data We Collect<\/h2>\n
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3. Contact Forms and Business Communication<\/h2>\n
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4. Purposes and Legal Bases for Processing<\/h2>\n
5. Marketing and Customer Communication<\/h2>\n
6. Sharing and International Transfers of Personal Data<\/h2>\n
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7. Data Retention<\/h2>\n
8. Cookies and Website Analytics<\/h2>\n
9. Your Rights Under GDPR<\/h2>\n
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10. Data Security<\/h2>\n
11. Children’s Privacy<\/h2>\n
12. Changes to This Privacy Policy<\/h2>\n
13. Contact Us<\/h2>\n